Thank you for visiting Popnoms (referred to as “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products online.
1. Information We Collect
We collect information to provide better services to our customers and enhance your shopping experience. The types of information we may collect include:
Personal Information: Name, email address, phone number, and delivery address when you register or place an order.
Payment Information: Payment details such as credit/debit card information or bank details through our secure payment gateway.
Technical Information: IP address, browser type, and device details through cookies and similar technologies when you access our website.
Order Information: Purchase history, preferences, and order details for better service and promotional offers.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and deliver your orders, including managing payments and communicating order status.
To improve our website, products, and services based on your feedback and preferences.
To respond to your queries, support requests, and customer service needs.
To send promotional emails about new products, special offers, or other information you may find interesting.
To prevent fraud and ensure the security of our services.
3. How We Share Your Information
We do not sell or trade your personal information to third parties. However, we may share your information with:
Service Providers: Third-party vendors who assist in payment processing, order fulfillment, delivery, and customer support.
Legal Authorities: If required by law or in response to a valid legal request.
4. Security of Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
In compliance with applicable data protection laws, you have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request deletion of your personal data in certain circumstances.
Opt-out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, please contact us at [contact email].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your interactions with our website. Cookies help us to enhance your browsing experience and analyze our website traffic. You may disable cookies in your browser settings; however, this may affect the functionality of our website.
7. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated date. Please review this policy periodically for the latest information.
8. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:
Popnoms Future Tower, Amanora Park Town, Pune 411028 support@popnoms.com +91 9819491625
This draft covers the essential elements of a privacy policy for an online FMCG brand operating in India, including data collection, usage, sharing, and customer rights. You might need to review and tailor it based on specific legal requirements or practices related to data protection, like India’s Digital Personal Data Protection Act, 2023.
